ANY ITEM RETURNED WITHIN 30 DAYS OF THE ORIGINAL PURCHASE MAY BE ELIGIBLE FOR A REFUND.
To be eligible for a return, your item must be clean and the original packaging included.
Once your return is received and verified, your refund will be processed and a credit will be issued (minus the original shipping costs). You will receive an email indicating the status of your return.
Please allow two weeks after you ship your returned item for the credit to be issued.
LATE OR MISSING REFUNDS
Refunds may take a few days to show up in your account once they’ve been issued.
If you still don’t see the refund credit after that, contact your bank or credit card company. They can confirm whether the refund has been received and why it hasn’t been posted to your account.
If you’ve done all of this and your refund is still missing, please contact us at [email protected] and we’ll get it sorted out right away.
The time it may take for your exchanged product to reach you may vary depending on where you live.
If the item was designated as a gift at the time of purchase and shipped directly to you, you’ll receive a merchandise credit for the value of your return, once the item is returned.
If you received a gift directly from the gift giver, we will handle the return with person who made the original purchase.
To return your product, please mail it to:
XEBEX Clothing, LLC
27525 Puerta Real #300-194
Mission Viejo, CA 92691 United States
Shipping costs are non-refundable and will not be included in the amount refunded.
At this time we are unable to provide free shipping on returns or provide shipping labels.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We can’t make a guarantee that your item will be shipped to us.
Product Image Disclaimer: Please note that although we make every effort to photograph our products accurately and describe them in detail, we cannot guarantee every photograph in production will accurately depict the actual color of the merchandise. Please contact us with any questions about the color, material, or size of any item before purchasing.